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LHV Bank uses AI agents for customer email support
Finextra AI
Factual evidence
What the source reports
LHV Bank has launched Gradient Labs' AI agents to handle 24/7 retail customer email support in the UK.
Inspect the evidence
- Inclusion basis
- AI in finance
- Publisher and source type
- Finextra AI · INDUSTRY NEWS
- Published by source
- 20 October 2026
- Collected by OneBench
- 21 Oct 2026, 09:01 UK
- Original headline
- LHV Bank uses AI agents for customer email support ↗
Stored source excerpt
LHV Bank has gone live with agentic AI for customer email support in the UK, powered by Gradient Labs. The launch follows a proof of…
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