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Following the Flow the Law Requires: Training Voice Agents to Transfer to Unseen Regulated Procedures in Debt Collection
arXiv cs.CL — Computation and Language
Factual evidence
What the source reports
Researchers propose a method for LLM voice agents in debt collection to dynamically follow unseen statutory regulatory procedures.
Inspect the evidence
- Inclusion basis
- Enterprise AI
- Publisher and source type
- arXiv cs.CL — Computation and Language · RESEARCH
- Published by source
- 15 October 2026
- Collected by OneBench
- 16 Oct 2026, 03:01 UK
Stored source excerpt
arXiv:2610.18881v1 Announce Type: new Abstract: Voice agents built on large language models (LLMs) now handle customer calls, but in regulated applications completing the task is…
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