INDUSTRY NEWSMonitorWATCHLIST
European Banks Face Fight to Keep 3 in 4 Customers as Expectations Rise in the AI Era
Financial IT
Factual evidence
What the source reports
Temenos and Celent research shows banks risk losing three in four customers as AI expectations rise, though few prioritize personalization.
Inspect the evidence
- Inclusion basis
- AI in finance
- Publisher and source type
- Financial IT · INDUSTRY NEWS
- Published by source
- 25 September 2026
- Collected by OneBench
- 25 Sept 2026, 20:01 UK
Stored source excerpt
Temenos, a global leader in banking technology, today announced new global research commissioned with Celent, “The Banking Expectation Gap: Global Consumer Edition”. The findings reveal…
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