Production operations
Availability
The proportion of time a service can successfully respond.
Definition
Availability measures whether the complete AI service and its dependencies are accessible and functioning when required.
Why it matters
Model-provider uptime alone does not cover retrieval stores, tools, network dependencies or internal platforms.
Related concepts
- Operational fitness
Whether a system works reliably within real service constraints.
- Latency
The time taken for a system to produce a result or complete a task.
- Fallback
A safe alternative when the preferred AI path cannot continue.