Parloa builds service agents customers want to talk to
Parloa uses OpenAI models for scalable, voice-driven AI customer service agents, enabling enterprises to design and deploy real-time interactions.
OpenAI News·7 May 2026
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Parloa uses OpenAI models for scalable, voice-driven AI customer service agents, enabling enterprises to design and deploy real-time interactions.
OpenAI introduced new real-time voice models in its API, enabling reasoning, translation, and transcription from speech.
Simplex claims ChatGPT Enterprise and Codex reduced design, build, and testing time for software development, scaling AI workflows.
vLLM version 1 focuses on ensuring correctness in reinforcement learning (RL) before implementing corrections, prioritizing foundational accuracy.
Google DeepMind claims AlphaEvolve, a Gemini-powered coding agent, scales impact across business, infrastructure, and science.
OpenAI detailed ChatGPT's privacy mechanisms, including user controls over conversation data and efforts to reduce personal data in training.
Singular Bank deployed 'Singularity,' an internal assistant powered by ChatGPT and Codex, saving bankers 60–90 minutes daily.
Uber is using OpenAI models for AI assistants and voice features to optimize driver earnings and rider booking speed within its platform.
OpenAI announced the 'ChatGPT Futures: Class of 2026' program, highlighting 26 student innovators using AI for various projects.
OpenAI's B2B Signals research claims 'frontier enterprises' are scaling agentic workflows and deepening AI adoption with Codex.
The White House has established an AI working group, interpreted by FLI's Anthony Aguirre as a rejection of Big Tech self-regulation.
An OpenAI executive reportedly stated the company aims to spend $50 billion on compute this year, indicating massive infrastructure investment.
Anthropic is promoting Claude's agentic capabilities for financial tasks, highlighting its potential for automating complex workflows.
IBM is integrating AI automation into its Db2 database management system, leveraging partnerships with Google and Intel for enhanced capabilities.
ServiceNow integrates recent acquisitions Veza and Traceloop to create an 'AI control tower' for monitoring agentic AI workflows.
A mathematician's AI agent, given a credit card, leaked passwords and struggled with CAPTCHAs, demonstrating agentic tech risks.
OpenAI released MRC (Multipath Reliable Connection), a new supercomputer networking protocol, via OCP to enhance resilience and performance for large AI training.
OpenAI published a 'System Card' for an unreleased model, GPT-5.5 Instant, detailing internal safety evaluations and intended capabilities.
OpenAI announced GPT-5.5 Instant, updating ChatGPT's default model with claimed improvements in accuracy, reduced hallucinations, and personalization.
The UK AI Security Institute partnered with Microsoft to collaborate on frontier model safety testing, evaluations, and safeguard research.
OpenAI launched a European Youth Safety Blueprint and EMEA Youth & Wellbeing Grants to promote safe and responsible AI use for young people.
OpenAI introduced a self-serve Ads Manager for ChatGPT, featuring CPC bidding and enhanced measurement tools, with privacy safeguards.
Microsoft fixed VS Code's Git extension after it automatically credited Copilot as a co-author for human-written code, raising developer concerns.
OpenAI and PwC announced a partnership to help enterprises automate finance workflows, improve forecasting, and modernize CFO functions using AI agents.
Agentic AI models will fundamentally change cloud storage architecture demands due to their unique inference patterns, unlike traditional workloads.
Expert commentary suggests AI systems are approaching recursive self-improvement capabilities.
TeamViewer ONE is promoting agentic AI for IT support to proactively resolve issues, moving from reactive troubleshooting to automated prevention.
Cursor released model control, spend management, and usage analytics updates for enterprise administrators of its AI coding tool.
OpenAI details its optimized WebRTC stack for real-time, low-latency Voice AI with global scale and conversational turn-taking.
AI chip startups are finding new opportunities in the inference market, challenging Nvidia's dominance in a disaggregated AI landscape.